Protection Against Phishing through Training and Education
Training users to identify phish is an important component in the fight against phishing. Training has taken shape in two forms. The first is simply to provide anti-phishing information to users through e-mail and other media. The second is to give firsthand experience to users through games, simulated phish, cartoons, etc. Recent studies  seem to indicate that the latter—giving firsthand experience to users—might be more effective.
The game, Anti-Phishing Phil (the two pictures immediately below), which teaches people how to identify suspicious Web site addresses while providing the experience of being captured by a phisher, is such an example (http://www.ucl.ac.uk/cert/antiphishing/).
PhishGuru is another example. It delivers cartoon-based, anti-phishing information after a user has been deceived by simulated phishing messages.
PhishGuru Anti- Phishing Video
Although user ability to identify phish is an important component in the battle against phishing, combining it with technology yields better results . One of the techniques used to automatically identify phish is filtering. The objective of filtering is to identify (or flag) phishing attempts in e-mail or on Web pages. Filters are usually integrated into browsers or e-mail software. When a Web address is encountered the software compares it with a so-called “blacklist” of known phishing Web sites. It then takes appropriate actions, which usually include informing the user. The blacklist is updated periodically (for example, every 30 minutes) as new phishing sites become available. As with any blacklist, there is also a “whitelist” of known legitimate sites.
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